24-Hour Online Access

Through EssentialStaffCARE’s HealthWeb StatusLink, you have access to your health information 24 hours a day, seven days a week. Go to the HealthWeb StatusLink Web site to check the status of your claim, read Explanations of Benefits (EOB), check deductibles and look at plan documents. And rest assured that it’s all confidential and secure, thanks to StatusLink’s password protection.

HealthWeb StatusLink

Another valuable benefit to you is the 24-Hour Nurse Advisor call line. When you or a family member needs medical advice or information, simply pick up the phone and speak with a registered nurse, 24 hours a day, seven days a week. The nurse will ask about the member's symptoms, direct you to emergency services if necessary, help decide if you should see a doctor, provide self-care suggestions, and follow-up.

Call toll-free 866-645-0309.