Macy's, Inc. / EssentialCare

Welcome to the Macy's, Inc. Limited Benefit Program. This plan provides coverage for your basic medical expenses including doctor’s office visits, prescriptions, inpatient services, and outpatient services, including labs and X-rays.  Additional benefits you can access through your plan include:

  •  Discount Programs
  • 24-hour toll-free access to a Nurse Advisor Line;
  • 24-hour access to account information and claim status


This Web site will help you learn about, and take advantage of, everything the Macy's, Inc. Limited Benefit Program has to offer.

For general customer service questions, please call 1-866-522-9098.